privacy policy.

vork, operating in Costa Rica, is responsible for the processing of personal data described in this policy. For privacy questions or requests, contact info@vorkstudio.com.

This policy applies to people who visit the website, complete forms, request information about our services, or communicate with vork through WhatsApp, email, or other channels.

We may collect information you provide directly, including your name, email address, phone number, country, project location, project type, estimated area, budget, needs, goals, and any information included in messages or files.

When you use WhatsApp, we may process your phone number, conversation content, selected language, area of interest, and technical data required to manage the message.

We may also receive technical and usage information such as IP address, browser, device, pages visited, access date and time, cookies, and analytics data.

We use information to respond to inquiries, prepare or assess proposals, coordinate services, manage client relationships, operate the bilingual WhatsApp automation, and follow up on requests related to studio, investments, properties, or construction.

We may also use it to protect and improve the website, measure performance, prevent misuse, comply with legal obligations, and maintain administrative or commercial records.

Information submitted through diagnostic tools or forms may be processed by automated systems to organize details and prepare preliminary summaries. Final decisions and proposals are reviewed by a member of the team.

We process personal data based on your consent when you provide it voluntarily, to take steps before entering into a possible agreement, to perform requested services, for legitimate interests related to business operations and security, and to comply with legal obligations where applicable.

You may withdraw consent for future processing without affecting processing lawfully carried out before withdrawal.

We may use providers such as Meta and WhatsApp, Vercel, Supabase, Google Analytics, Resend, and OpenAI to operate our digital channels. These providers may process information only to deliver their services and under their own policies and terms.

Some providers operate infrastructure outside Costa Rica. Information may therefore be transferred or stored internationally under applicable contractual and security safeguards.

We do not sell personal data. We may share information when necessary to provide a requested service, with advisers subject to confidentiality, or when legally required by a competent authority.

We retain information for as long as necessary to address an inquiry, maintain a business relationship, provide requested services, resolve potential claims, and meet legal or accounting obligations.

When information is no longer required, we aim to delete it, anonymize it, or restrict its use as appropriate.

You may request access, correction, updating, cancellation, or deletion of your personal data, object to certain uses, or withdraw consent, in accordance with Costa Rica Law No. 8968 and other applicable rules.

To exercise these rights, email info@vorkstudio.com with your name, the request you wish to make, and the information needed to verify your identity. We will respond within the applicable period.

We apply reasonable technical and organizational measures to reduce the risk of loss, unauthorized access, alteration, or disclosure. No internet-connected system can guarantee absolute security.

The site may use cookies and similar technologies to remember language preferences, support essential functions, and obtain usage statistics. You can limit cookies through your browser settings, although some functions may be affected.

The site may link to external services. Each provider is responsible for its own privacy practices.

Our services are not intentionally directed to children. If we learn that we received a child's data without the appropriate authorization, we will take reasonable steps to delete it.

We may update this policy to reflect legal, operational, or technological changes. The current version and its update date will remain available on this page.

Privacy inquiries: info@vorkstudio.com.